Design in healthcare
When patients are considered customers, every interaction must be intentional.
Can patient experiences make people healthier?
Considering the patient experience as an integral part of care is at odds with the traditional approach in medicine of fixing bodies. But what if caring for emotional beings who need and want to be a part of the process was as important as procedures? Design is the missing role in healthcare.
Blog Post
Good design is good health.
Design is the greatest opportunity to improve healthcare in the United States